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About Snap & Done Transportation

Serving NYC Since 2018

Brooklyn's trusted partner for professional TLC transportation services and driver support.

Our Story

Since 2018, Snap & Done Transportation has been a Brooklyn-based transportation company providing Access-A-Ride and scheduled TLC services across New York City. Founded by transportation industry veterans who recognized the need for better driver support and more efficient dispatch operations, we started with just three vehicles and a commitment to doing things differently. Today, we've grown into a trusted partner for professional TLC drivers throughout the five boroughs, coordinating hundreds of trips daily and maintaining a network of experienced drivers who rely on our organized approach.

Our journey has been marked by steady growth and continuous improvement. In 2019, we expanded our fleet to accommodate wheelchair-accessible vehicles, recognizing the critical need for reliable WAV services in NYC. By 2020, we had established strong partnerships with Access-A-Ride programs and built a reputation for dependability during challenging times. In 2022, we launched our advanced dispatch system, dramatically reducing driver downtime and improving route efficiency. Today, our drivers complete over 2,000 trips per week, serving passengers across all five boroughs with professionalism and care.

We operate with a structured dispatch system designed to improve efficiency, reduce downtime, and support drivers with consistent, well-organized trip assignments. Our approach is built on years of experience understanding the challenges that TLC drivers face—from unpredictable schedules to inefficient routing—and we've developed solutions that address these pain points directly. Our average driver retention rate exceeds 85%, a testament to our commitment to creating sustainable, rewarding driving careers.

Our focus is professionalism, reliability, and long-term operational stability. We don't just offer transportation opportunities—we build careers. Every driver who partners with us benefits from our organized operations, 24/7 professional support system, comprehensive training programs, and commitment to creating sustainable work arrangements that respect both the driver's time and the passenger's needs. Many of our drivers have been with us since our early days, and several have grown from part-time drivers to full-time professionals managing their own flexible schedules.

Located at 2912 Avenue X in Brooklyn, NY 11235, we maintain close relationships with Access-A-Ride programs and other scheduled transportation services throughout NYC. Our reputation is built on consistent, dependable service delivery and a genuine commitment to supporting the professional drivers who make it all possible. With over 50 active drivers in our network and partnerships with leading healthcare facilities, senior centers, and community organizations, we continue to expand our reach while maintaining the personal touch and driver-focused approach that has defined us since day one. We believe in building lasting partnerships with TLC drivers through organized operations, professional support, and a commitment to excellence in transportation services.

Brooklyn Based

Proudly serving NYC from our Brooklyn location at 2912 Avenue X, Brooklyn, NY 11235

TLC Licensed

Fully licensed and compliant with all NYC TLC regulations and standards

Driver Focused

Building long-term partnerships with professional TLC drivers

Our Core Values

The principles that guide every aspect of our operations and driver partnerships.

Professionalism

We maintain the highest standards in every interaction, from passenger service to driver communication. Our professional approach sets the foundation for all our operations.

Reliability

Consistent, dependable service is at the heart of what we do. Our drivers and passengers can count on us for punctual, organized transportation every time.

Operational Stability

We focus on long-term partnerships and sustainable operations. Our structured systems provide stability for drivers and passengers alike.

Efficiency

Our organized dispatch system maximizes efficiency, reducing driver downtime and ensuring optimal trip coordination throughout NYC.

Partnership

We view our drivers as partners, not just contractors. Building strong, lasting relationships is essential to our success.

Support

We provide comprehensive support to help drivers maintain compliance, navigate challenges, and succeed in their transportation careers.

Our Service Area

Based in Brooklyn, we provide comprehensive TLC transportation services throughout all five boroughs of New York City. Our strategic location and organized dispatch system enable efficient coverage across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.

Manhattan
Brooklyn
Queens
The Bronx
Staten Island

Headquarters

2912 Avenue X, Brooklyn, NY 11235

929-223-6061

High resolution outline map of New York City with NYC boroughs. Each boroughs placed on a separate layer.

Join Our Professional Team

Experience the difference of working with a structured, professional transportation company. Apply today to start your journey with Snap & Done Transportation.